Privacy
How inquiry information is handled
This website is operated by 武义满晨不锈钢制品有限公司 under the Manchen brand. This notice explains how information is handled when you contact us through the website or business email.
Information you provide
Website inquiries include your name, work email, company, country or market, request type, selected products, quantities and message. A visit request may include a preferred date. When you email us, we also receive your sender address, subject, message and any attachments you provide. Please include only information needed for the business conversation.
Purpose and access
We use this information to answer inquiries, discuss quotations, samples, customization or visits, and maintain follow-up records. Inquiries and incoming messages are stored in a private business inbox that requires an authorized team member to sign in. An inquiry does not automatically create a customer account or subscribe you to marketing messages.
Service providers and email forwarding
Vercel hosts the website; Sanity manages public website content and Neon stores private inquiries and incoming messages; Resend provides email receiving and sending. Messages to sales@mcbarware.com are stored in the business inbox and forwarded to the company's designated sales and administrator mailboxes for handling by the team. Website inquiries also notify those mailboxes. Original attachments are handled by the email service and designated mailboxes; the business inbox displays an attachment list. Cloudflare Turnstile helps reduce automated submissions. Cookie preferences are stored in your browser and can be changed from the footer. With your consent, Google Analytics helps us understand page visits, traffic sources, general location and device information, and whether visitors click email or WhatsApp links or complete an inquiry. Our analytics events do not include your name, email address, phone number, company or inquiry message. Analytics loads only after you choose to allow it. You can withdraw your choice through Cookie preferences in the footer; essential website and inquiry functions remain available without analytics. Service providers may process data outside China under their applicable terms and privacy notices.
Retention and contact
We retain information for as long as needed to handle the inquiry, maintain follow-up communication and meet applicable business-record obligations. Information with no continuing business purpose or applicable retention requirement should be deleted or anonymized. You may contact sales@mcbarware.com to request access, correction or deletion of your inquiry information. We will verify the request and handle it according to applicable requirements.